We cater to wide range of customers.

Customer Services

Inbound Customer Services

Our Inbound Call Centre is equipped with state-of-the-art infrastructure and uses software programs built on cutting-edge technology. Each call routed to our inbound call centers is handled by extremely proficient Customer Service Representatives (CSRs). Our CSRs are well trained professionals who make sure that at the end of the call your valued customer is thoroughly satisfied. We make sure that in addition to resolving queries first-hand, the customer is provided with accurate and precise information and is guided appropriately in case of future enquiries and concerns.

Outbound Customer Services

We have a robust infrastructure setup to manage a broad range of outbound campaigns, available for clients across numerous industry segments. Our facilities are equipped with the latest premium call-centre technologies like CTI (computer-telephony integration), soft phone, predictive dialer software, ACD, IVR, Fax on demand, voice logging and call blending to boost productivity efficiency and ROI. Our agents are experts in handling the entire gamut of calls, typically ranging from simple welcome calls to requests and queries pertaining to surveys, verifications, lead generation, collections, etc.

Software Services

In the era of growing technology, it’s important that one stays up-to-date. Because this adds value to your daily operations and assists you to do business in lesser time and in a cost-effective way. This can be done using the IT sector. IT or software engineering consultancy will help you create ingenious solutions to all your problems.

Invisia is your best technology partner to turn your vision into reality. Our best strategy and the knowledge-backed team will help you streamline workflows and improve productivity, and intensify the user experience. We produce comprehensive technology roadmaps to the end-to-end development of scalable solutions.

The skillset our team supplements to its developments creates the following magic:

• Custom software engineering
• Platform-based software engineering
• Application maintenance
• Application modernization
• It consulting
• Product engineering
• QA and testing

Title Insurance Services

Title search is an integral component of most real estate transactions. Without a thorough research into records associated with a piece of property, a potential buyer risks setting-off any number of legal issues left unresolved or unsettled by the previous owners. These can include matters of outstanding liens, unpaid taxes, ownership disputes or filing errors. Therefore, it is important to have an experienced professional conduct a title search during the course of a real estate transaction as such hidden legal complications could potentially create a massive legal headache and financial burden.

Invisia BPO Solutions delivers customized products and tailored services that assist in simplifying and reducing overhead and operating costs by reducing cycle times and increasing the quality of its finished products.

Real Estate Tax Services

Invisia BPO Solutions provides current and delinquent tax status on all taxing entities for a property, in real-time, wherein customers are furnished with wide-ranging and all-inclusive tax status information. Per tax authority reports, our data is consistent, comprehensive, and 100% error-free. We also provide evidentiary documents in support of the information provided in the tax certificate, based on customer request.

Staffing Services

Recruitment has always been the crucial part of HR management which involves hiring the potential candidate that will impact the company's bottom line. Hence, selecting and employing the right people for the right job is crucial for your company’s growth.

Being a global workforce firm, we provide RPO solutions to businesses within the United States and Internationally. Our classic recruitment process will assist you in talent mining in every situation whether it's a recruitment hike or filling niche roles. With our domain experience in Talent Acquisition, Strategic Workforce Planning, technology stack, and top brass Search, we can help you have a winning strategy that can fill positions without moving a needle.

The corporate synergy between our team and your hr team will drill down into insights and data of RPO solutions for delivering real-time results. To give you a hint about how we roll here is the strategy we follow to provide talent advisory hiring support.

• Devise a recruitment plan
• Sourcing
• Recruit the position
• Review applications
• Phone Interview/Initial Screening
• Interviews Scheduling
• Background Verification
• Hiring
• Onboarding
• Payrolling

Invisia is your one-stop for all your niche required recruitment processes. These are the markets we can help you with:

• IT
• Pharmaceuticals
• Healthcare
• Medical devices
• Engineering
• Semiconductor
• Creative

City Lien Search Services

City lien searches confirm whether or not there are any issues or liens attached to the property in question at city/local level. Invisia BPO Solutions representatives connect with the appropriate county or city officials through email/call/fax to verify and confirm the current status of the property. This final inspection is usually performed a week or two prior to closing and affords potential lenders and buyers the confidence that any and all issues have been suitably addressed and settled and any unknown liabilities have been avoided before the purchase.